FAQ

Questions, answered.

Everything you need to know about SmileSort, from getting started to security, pricing and sharing.

Clinical Photography

Photography workflows and clinical tools.

No. SmileSort is designed to support clinical photographs taken with DSLR and mirrorless cameras and with phones.

See what SmileSort does

No. You continue taking photographs with the equipment and workflow you prefer. SmileSort focuses on what happens after the photographs are taken.

See what SmileSort does

Yes. SmileSort recognises 10 standard views — from full-face and profile to retracted, occlusal and close-up views — and anything else is kept as an additional photograph. It recognises which view a photograph is, never what it shows: it doesn't assess the teeth, detect conditions or suggest a diagnosis.

How SmileSort uses AI

Yes. Patient records, folders and encounters can be used to organise photographs across different stages of treatment.

How patient records work

Yes. SmileSort can be used across a wide range of dental photography workflows, including restorative, aesthetic, orthodontic, implant and general dentistry.

Yes. Photographs can stay within the same patient record while being separated into different encounters or folders.

How patient records work

Not yet — it's coming next. Portfolio & Clinical Diary turns the cases you already organise in SmileSort into a professional record of your work. It will be part of Workflow, with Portfolio Pro on Studio and Practice.

See plans and pricing

Not at the moment. SmileSort stores, organises and shares clinical photographs.

See plans and pricing

Not at the moment. SmileSort works alongside your practice software rather than connecting to it.

See plans and pricing

Yes. From Settings → Data & Privacy you can download every patient, folder and photograph as a single ZIP, with a list of your records. You can also download individual photographs, or a selection, from a patient's record.

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